Apple Vision Pro users have been experiencing a frustrating issue with their expensive headsets – getting locked out due to incorrect password entries. Apple’s response to this issue has not been satisfactory, as users have been told that they cannot fix the problem at home and are instead required to take the product back to the store to have it reset on-site. This inconvenience has understandably left many Vision Pro owners frustrated, given the significant amount of money they’ve invested in purchasing the headset.
The problem arises from the fact that only Apple staff can currently reset the password for the Vision Pro. Users have reported that Apple employees have resorted to attaching a Developer Strap to the headset and resetting it, a solution that is inaccessible to most customers as the accessory is only available to members of Apple’s Developer Program. This issue has caused an uproar among new Vision Pro users, who expected better service after purchasing Apple’s expensive headset.
The lack of a user-friendly solution for resetting the password on the Vision Pro has led to widespread frustration among Apple users. Furthermore, reports suggest that Apple staff was unprepared to deal with the problem and have been caught off-guard by the number of complaints received. As the issue continues to persist, affected users await a more reasonable resolution and await Apple’s response to address their concerns.