The Federal Communications Commission (FCC) has announced the initiation of a renewed investigation into broadband data caps, focusing on their effects on consumer experience and competition among companies. The agency is actively seeking input from consumers regarding their experiences with capped broadband services. Furthermore, the FCC has issued a formal Notice of Inquiry to gather public comments that will guide its future actions concerning broadband data caps.
FCC Chairwoman Jessica Rosenworcel emphasized the significance of this investigation, stating, “Restricting consumers’ data can sever small businesses from their customers, impose fees on low-income families, and hinder people with disabilities from using essential communication tools. As the nation’s leading communications agency, it is our responsibility to thoroughly examine these practices and ensure consumer interests are prioritized.”
This subject has gained increasing attention recently, with the FCC having previously launched an inquiry into internet access capping last year. In April 2024, the agency mandated that internet service providers (ISPs) offer clear information labels on their service plans, detailing additional fees, discounts, and upload and download speeds. Broadband data caps might face further scrutiny as the FCC works to restore net neutrality rules, which classify broadband as an essential service. However, re-establishing net neutrality has been met with legal challenges from broadband providers.
