A touch-related bug affecting Apple Watch models such as the Series 7, Series 8, and Ultra 1 has been confirmed by Apple to be the same issue that was previously known to impact the Series 9 and Ultra 2. Apple has instructed its Authorized Service Providers not to replace watches for the “ghost touch” problem but instead advises customers to fix it through a force restart. This can be done by holding down the side button and the Digital Crown simultaneously for 10 seconds.
The problem of “ghost” or “false” touches on the Apple Watch display, which can lead to erratic screen behavior without user input, was first investigated by Apple in February. A fix for this issue has been introduced in watchOS 10.4, suggesting that the software update addresses the problem on all affected models. However, Apple’s memo implies that if the issue persists, a further fix will be provided in the near future. Service providers have also been instructed to ensure that affected Apple Watches are running the latest version of watchOS to prevent the ghost touch problem.
Overall, the touch-related bug affecting various Apple Watch models has prompted Apple to take steps to address the issue through software updates rather than replacements. The company’s focus on troubleshooting and ensuring that watches are running the latest software versions reflects its commitment to providing a smooth user experience. As Apple continues to investigate and provide solutions for the ghost touch problem, customers are advised to follow the recommended force restart method to resolve any touchscreen issues on their affected Apple Watches.
